Frequently Asked Questions
We’ve compiled the most common questions our users ask. Whether you’re considering DigiFusion for your website or you’re already using our theme, you’ll find detailed answers below.
If you have further questions, feel free to reach our DigiFusion contact for assistance.
Is there a trial version available?
Yes! DigiFusion is a theme available for free in the WordPress theme repository. You can download and use it at no cost. When you’re ready to unlock advanced and pro features, you can seamlessly upgrade to DigiFusion Pro. The free version is a great way to experience the core functionality before investing in the premium features.
What is your refund policy?
We offer a no-questions-asked 14-day money-back guarantee. If you’re not completely satisfied with DigiFusion Pro, simply contact our support team within 14 days of purchase for a full refund.
Is this a one-time payment or a subscription?
DigiFusion Pro licenses are valid for 12 months. During this period, you’ll receive:
– All plugin updates and new features
– Priority technical support
– Access to our knowledge base
– Security patches and improvements
After 12 months, you can choose to renew your license to continue receiving updates and support. If you decide not to renew, the plugin will continue working, but you won’t receive new updates or support.
– All plugin updates and new features
– Priority technical support
– Access to our knowledge base
– Security patches and improvements
After 12 months, you can choose to renew your license to continue receiving updates and support. If you decide not to renew, the plugin will continue working, but you won’t receive new updates or support.
Do you offer lifetime licenses?
Currently, we don’t offer lifetime licenses. All licenses are annual subscriptions that include updates and support. This model allows us to continuously improve the plugin and provide high-quality support.
Can I upgrade my license?
Yes! You can upgrade your license at any time and only pay the difference. Upgrades increase your activation limit, but maintain the same expiration date as your original license.
Is DigiFusion compatible with Gutenberg?
DigiFusion is designed to work with any properly coded WordPress Gutenberg plugin and of course fully compatible but our own Gutenberg blocks DigiBlocks.
Is DigiFusion compatible with Elementor?
Yes! We’ve made it fully compatible with Elementor. You can also use Elementor to build your entire website via our Site Builder.
Is DigiFusion compatible with WooCommerce?
Yes! WooCommerce is the plugin to sell physical products on WordPress and DigiFusion works with it beautifully.
Do I need coding knowledge to use DigiFusion?
No coding knowledge is required! DigiFusion is designed to be user-friendly with intuitive controls.
Will DigiFusion slow down my website?
Absolutely not! DigiFusion is built with performance in mind. The theme follows WordPress best practices for optimal performance.
What kind of support do you provide?
We offer support Monday through Friday, with an average response time of under 24 hours. Pro users receive priority support with faster response times and dedicated assistance.
For Other Questions,
Send Us a Message!
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Our VIP-exclusive support service is only available for customers with an active DigiFusion Pro license. This premium service includes priority issue resolution. For all other inquiries, please fill out the form above.
